Creating amazing, “Rockstar” business owners is one way we accomplish our mission of impacting the child care industry! Child Care Rockstars are ordinary people with a passion and a drive to change the world by improving their early childhood businesses. Each year at the Child Care Success Summit, our members enter for a chance to win the official title of “Child Care Rockstar.” Contestants get 10 minutes on stage to share the results they’ve experienced since implementing strategies they’ve learned from Kris Murray and the Child Care Success Academy. This year’s contest was a close call, but our audience voted and chose Leann Chamberlain as our winner!
Arike Aiyetigbo, Founder and Director of Fountain Montessori Preschool, joins the show from her office and home of the school in London, England. Originally, from Nigeria, Arike is a passionate educator whose mission is to grow her influence by partnering with like-minded parents. She shares her journey how she got into the business of nurseries because as a mom she saw a gap in what she needed, how she has expanded and grown in the business over the past 11 years, and what she would do differently. Arike also speaks about her branding, the nursery and childcare market in the UK, and the shifts she has experienced as an owner to get her name out there in a bigger way.
Charlie Marcotty and Marcy Lee, co-owners of the First Circle Learning Center in Lexington, Mass, join the show today to discuss the key lessons they have learned from over 21 years in early childhood expertise. They bring the excitement, enthusiasm, and partnership in everything they do, and have gone from a school with artificial plants hanging from the ceiling to a school with full enrollment and a waitlist. Today, they talk about filling a gap of adding more education and administration to the child care aspect, how they divide and conquer in their partnership, and the action items and goals they prioritize the highest.
Andrea Wortman is all about doing things from a non-traditional and slow but steady approach. She runs an after-school program in the Portland, Oregon area with 11 locations, and has worked with the school systems to forge a relationship where she is contracted to take space and run her after-school programs out of the schools. We talk about a different model of how to do effective, fun and profitable early learning in an after-school program that doesn’t require you to buy any real estate. We also discuss the challenges that come with this model, and how Andrea reduced her staff turnover and doubled her revenue and number of locations in the recent years.
Today’s guest is Josh Visser, a proponent of education and play within an active learning environment. Josh and Kris talk about his school, De Kinderen Huis, and its mission to provide growth through movement and play-based discovery. He also talks about his process for getting him and his team inspired, and how he saw and decided to pursue a child-care opportunity. Josh and his team have set themselves apart in the market and built a vibrant and abundant school with over 50 children enrolled in less than five months.
This episode of the podcast features Lucy Cook, Co-Owner of Amaze Education Group, calls in from Australia as the special first international Child Care Rockstar Radio guest. Lucy talks about how she stays sane in running and growing her business to nine locations, the creative way her team communicates with the families, what her corporate office looks like, and the importance of a rock star team and a strong staff culture to keep you going. Lucy is also an expert in outdoor education, and how to stay connected with your staff and clients as you scale.
Don Alley is the owner of Center Stage Preschool in Ashburn, VA, and is an example of the results that unfold when you focus and dream big. Don has 30 years of experience in martial arts and has been running his three karate schools successfully for the last twenty years. He built his preschool from scratch in 2016 and quickly filled his location. He joins Kris for a great chat including ways to use playfulness and personality to stand out of the crowd and set yourself apart with high-level marketing assets, expert tips on how to delegate successfully, his future plans of expansion and growth within his schools, and how he manages running multiple brands.
Sharon Foster, owner and operator of Bells Ferry Learning Center, joins Kris today for a conversation on how to build positive parent relationships, customer service, and how owners and staff can protect themselves during bad reviews or negative social media comments. Sharon and Kris discuss strategies on enforcing policies, the proper mindset regarding payment, and when it’s okay to respond to a negative review, and tips of what to say so you stay responsive and professional, yet firm in your own values and vision. Sharon also shares the ways she has had to pivot her vision as both a leader and business owner over the years to make sure her product was meeting the needs of the market.
Steve Lloyd, visionary and co-owner of Busy Little Hands Learning Center, is a model of growing by leaps and bounds when you apply the right mindset, practices, and leadership in your school. Steve talks with Kris about his unconventional journey into child care, and how he and his mother Jessica have morphed and expanded Busy Little Hands with the help of some amazing and highly engaged staff. It’s a deep dive into the culture, core values, service standards, employee retention, motivating millennials, healthy communication habits, and how to create a pleasurable atmosphere with everyone involved being empowered and accountable.
Nan Rikard, owner and founder of Big Blue Marble Academy, is an incredible powerhouse with an instinct for good business and a big, giving heart. She talks with Kris about her journey of over 30 years in the EEC industry, her passion on giving back in her own family, how she grew to 24 childcare locations in just a few years and assembled such a strong team with a bonded mission and vision in making a positive impact on the world. She shares the three things that are a must when looking for a new site and tips and tricks for making the deal of your dreams.