In the Child Care Success Academy, we are constantly proud of the perseverance of our clients. We are impressed at the level of commitment they demonstrate in order to positively transform their businesses and lives. I’ll be honest, when owners come to us feeling hopeless and lost in their own businesses, it takes a lot of hard work, sweat, and more often than not, even tears to turn things around. But they push through all of this because they know from our client testimonials that it is possible to stop feeling hopeless in your child care business.
As a child care business owner who is constantly bogged down with day to day tasks, often times you can lose sight of why you began your journey in the child care industry to begin with. In order to stay motivated and continue to strive for excellence in your business, you must take a step back once in a while and rediscover what is fueling your passion. In the video below, Coach Brian Duprey shares his insight and tips to help you clearly define your “why” for owning your child care business.
Michelle Smith-Lank has been in the Child Care Success Academy for several years and a true definition of a Child Care Rockstar. She talks about how she got into the field and came to open Kids World Learning Center and the lessons in growth, marketing, and expansion she has learned throughout her career.
Many hats are worn as the owner of a child care business. Too often I see owners lose sight of what their true role is within their school, whether it’s because they are spending too much time in the classroom due to high employee turnover or they are constantly having unsure staff members knocking on their door looking to them for direction. It might be tough but in order to have a successful child care business and grow, you need to clearly define what your role is and stick to it. In the video below I share with you what the three principles of strong and effective leadership are.
If you were to walk into my office you will notice there are goals written on the walls. If you were to walk into my bathroom you will see goals taped to my bathroom mirror. If you were to look in my wallet, you will see my goals stuck to my driver’s license. Why is it important to write down your goals and look at them often? First of all, your brain sees things consciously and subconsciously. When we look right at a picture or a goal and actually think of it while we are looking at it, we are using our conscious mind. Our conscious mind is the most vulnerable to doubt and negative thoughts. We may look at a goal using conscious thought and deep down think it may be unobtainable.
Ann Rhoades joins the show to discuss her extremely important and successful careers at Southwest Airlines and JetBlue, and shares more about the extraordinary service she and her team at Peopleink provide for leaders looking to shape and define their culture. A highly sought-after speaker and author behind the book Built on Values, she provides inspiration and strategic direction for many companies around the world. Ann talks about why core values are integral to the success of the culture, how we define and determine a great culture, interviewing tips for hiring players aligned with the company value systems, and the qualities of good leadership.
Have you ever told someone to do something and they either don’t do it or just can’t seem to get it right? Contrary to what you might think, it turns out that a lot of the times that this happens you’re actually the one at fault. “Who, Me?” Often as leaders we know what we want done but have trouble communicating the full idea of it. As a leader of your team, I hope the following four tips can provide you a better sense of direction of not only how to get things done at your center but help ensure that they are being done correctly the first time.
Jennifer is the Vice President of Operations at Magic Memories Child Development Centers. She has been working with children and entrepreneurial since she started her own business at age 11, “Best Babysitter.” Today, she discusses her path from starting as Director to growing with the company in the now three locations. She and Kris talk about the importance of having a director that holds everything together like glue, hiring based on core values, how her strategy of onboarding evolved, and how they have developed their culture. Jennifer leads with positivity and connection and shares how she manages conflict resolution and tips on how to have hard conversations.
This week, Kris shares a tried and true roadmap for exactly how she sets and achieves goals. If you are looking to make 2019 the best year yet, listen in, as you will get concrete examples to apply to your personal and professional life. Kris gives great insight on how to get traction towards actually accomplishing your goals, the importance of a tribe, and ways to stay accountable once things are in motion.
Entrepreneur and early learning veteran Tony D’Agostino joins us today to talk about understanding margins and your numbers, his ‘near-death’ experience in the childcare business, how to deal with a crisis, and toxic employees. Tony and Kris also discuss how to develop a culture where everyone on the team is accountable with shared values and the challenges currently in hiring and retention in the child care business field. Tony also discusses the mission behind Inspire! Care 360 and the three-pronged approach in helping leaders manage their people, brand, and purchasing. As a bonus, you’ll also hear about Tony’s rock and roll roots and his awesome mullet back in the 1980s.