I am thrilled to bring you Holly Elissa Bruno on today’s episode. She has a huge heart and has seven decades of wisdom to bring to you in times of change. She is an expert in legal issues as a “recovering attorney,” and has great advice on how to run a business with clear policies that protect you. We talk to Holly about persistence through challenges, the curved line of our paths, how knowing the law manages our expectations, trends and innovation within the industry, and being of support to the unique and authentic leaders making a difference in our future.
Delegation. We’ve all heard the word, and we all think we know what it means. Some of us even think we know how to do it. But do you really understand how to leverage this amazing tool to achieve your goals in your child care center? I bet most of you understand the “idea” of delegation. In its simplest form, it is assigning tasks to other people. But what I want you to understand is the “reality” of delegation. Understanding your unique talents and using those talents to achieve greatness.
In today’s episode we are joined by child care rockstar Donna Jensen, owner of the Learning Station. Donna’s passion for creating an enriching, safe, and supportive environment is inspiring and the reason why she is always full with a long waiting list of potential families. We hear Donna’s background from working at a local preschool to owning a franchise and ultimately leading to what has become the Learning Station. She and Kris also discuss why a large team works for her, the importance of lists and tracking data, and finding a great mentor. Finally, she shares resources that she loves and that are captivating enough to break her away a game of Candy Crush!
This week’s episode features Child Care Rockstar Radio’s first guest interview — the awesome Summer Picha and Katie Wagoner, Peaceful Valley Montessori! Summer and Katie have been partners together for about eight years and have increased their business by 10x, going from a small but mighty 30-child Montessori to two school locations with almost 300 children. They represent the type of childcare rockstar that impact the community from a place of authentic education and intent and are proof positive that you can manifest your dreams. We hear how they went from teachers themselves to business owners, their mission to impact children, families, and teachers and what the future holds for more growth and expansion.
Welcome to our very first episode of Childcare Rockstar Radio! Your host is Kris Murray, President of Child Care Marketing Solutions and founder and leader of the Childcare Success Academy. The Academy is the world’s largest and most comprehensive business coaching program for early childhood entrepreneurs and leaders. We kick off the first episode and lay a foundation to talk about the importance of persistence in both professional and personal paths to success. Each week we invite you to join us for an interview with child care leaders and experts that inspire us and shine a spotlight on these unsung heroes in our community. We will be featuring practitioners, owners, and directors, those who provide cutting edge tools and services to our industry and innovators. We are so happy you are joining us on Episode 1 and welcome your personal stories of a time that you persisted against all odds!
Busy child care owners & directors sometimes feel like they are drowning in overwhelm. At times, it can seem like there is so much on your plate that you can’t possibly get it all done. But you HAVE to get it done, after all you have a huge responsibility to your staff, your families and the children. As an owner or director, you have to make sure your enrollment is up, you are fully staffed, comply with licensing and agency regulations, you and your staff are up to date on training, families are happy, staff is happy, weekly invoices are paid, paperwork is done for various agencies, proper records are kept, building maintenance is handled, program quality is high, accreditation standards are upheld, and much, much more.
In your journey of running a preschool, how many times have you asked someone for feedback? Was the experience a positive one? Most of the time when we ask someone for feedback on a project, a habit we tried to change or how our performance was, quite often the focus is on what we did wrong or how we need to improve. How do you feel when you give feedback? You may want to help a teacher who asked, but feel like you don’t want to hurt her feelings about where she went wrong. You might even find yourself thinking about how you would have done it better. All in all, the process of giving or receiving feedback is quite often negative and focuses on something that can’t be changed.
Control – Does your team feel like they have control to make decisions? Do they have the tools they need, including the mindset to make decisions on their own? Give them the control to do so. As a director or owner step back from micro-managing. Let them stumble or even fail to give them a sense of control. Competence – Confidence and competence go hand in hand. These two qualities are necessary for control. Give your team the proper structure in which to feel competent & confident to do their work. Good training is the key. Clarity – “A confused mind never acts”. People need clarity on a project, and even the “why” of a project, to feel empowered and to take control. When people feel fully supported and understood by their leader, they are better equipped to do their part of a incredible team.
In today’s Blog, I want to share with you a story about my coaching client Dina. It’s all about manifesting what you want to happen in your business or your life. It’s about having clarity in your vision and moving forward to make it happen.